Privacy policy
This policy generally explains what information may be collected when you use TASIMLA, how it may be used and which providers may receive the information needed to deliver the service.
Translation under legal review. Please refer to the full Hebrew source text for comparison and contact us if you need clarification.
Read the original Hebrew documentWho we are
TASIMLA provides access to purchasing digital eSIM data plans for destinations worldwide.
Information you provide
When using the website, purchasing a plan or seeking support, we may receive information such as your name, email, phone number, order details, travel destination and information you provide when contacting support. The information requested varies by action and service.
Technical information
Technical data such as browser and device type, IP address, access times and information needed to run, secure and troubleshoot the site may be collected automatically.
How information may be used
Depending on the circumstances, information may be used to provide the service and complete orders; deliver eSIM details; support customers; handle inquiries and faults; secure the site and prevent fraud or misuse; comply with legal obligations; and improve site operations.
Payments
Payment may be processed by external payment providers. Full payment-method details are entered and processed in the provider’s environment under its policies. We may receive transaction information such as status, amount and identifiers required to manage the order.
Service providers and third parties
Hosting, infrastructure, eSIM suppliers, payment systems, communications and other technology providers may participate in service delivery. Information may be shared with them as needed to fulfill orders, provide support, ensure security or comply with law.
Transfers outside Israel
Some service providers may operate, store or process information outside Israel. Information may therefore be transferred to or handled in other countries, subject to applicable law and relevant arrangements.
Retention
Information is retained for periods reasonably required to deliver services, manage orders and inquiries, maintain security and accounting, resolve disputes and meet legal requirements, depending on the data and its purpose.
Security
We take reasonable measures designed to protect information under our control. No online system or transmission method can be guaranteed to be entirely immune to unauthorized access or security incidents.
Your rights
Subject to applicable law, you may contact us to request access to personal information held about you or correction of information that is inaccurate, incomplete, unclear or outdated, as well as other requests where provided by law.
Providing information
When provision is not legally required, you are not legally obliged to provide the information. However, without certain details we may be unable to complete a purchase, provide a requested service or respond to an inquiry.
Contact and policy changes
For questions or requests concerning privacy and personal information, contact our support channels. This policy may change as our service, technology or legal requirements develop. The current version will appear on the website.